Privacy Policy
Shoebill Uganda Bird Tours is committed to protecting your personal data. This privacy policy explains how we collect, use and safeguard the information you provide when enquiring about or booking a tour with us.
Information We Collect
We collect the following personal information when you contact us or make a booking: full name, email address, phone number, nationality, passport details (for permit applications), travel dates, dietary requirements and any medical information relevant to your safety in the field. We do not collect payment card details directly — all payments are processed through secure third-party providers.
How We Use Your Information
Your information is used solely for the purpose of planning and delivering your Uganda birding tour, including applying for gorilla trekking permits, booking accommodation and arranging transportation. We do not sell, rent or share your personal data with third parties except where required to deliver your tour services (e.g. Uganda Wildlife Authority permit applications).
Data Retention and Your Rights
We retain booking data for up to 5 years for accounting and legal purposes. You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights or with any data privacy questions, contact us at [email protected].